EMC Healthcare teleconsultation, so that health is maintained even though #dirumahaja
Consult your health problems with our Specialist Doctors.
For information and registration:
- Alam Sutera EMC Teleconsultation
0813 1428 4808 - EMC Cikarang Teleconsultation
0822 8222 8885 - EMC Pulomas teleconsultation
0812 9074 9911 - Pekayon EMC Teleconsultation
0813 8272 8960 - EMC Sentul teleconsultation
0878 7991 7999 - Tangerang EMC Teleconsultation
021 2977 9977
EMC Hospital TeleConsultation Implementation Procedures:
- Patients register via the Whatsapp application to the PIC number listed on the e-flyer at least 1 day before the implementation.
- PIC gave confirmation via Whatsapp.
- The PIC requests data consisting of:
- Full name
- Residence address
- Date of birth
- Phone number
- Patients who can be accepted for enrollment are
- Patients who have been registered at the EMC Hospital before.
- Patients with Jabodetabek domicile.
- The PIC registers the patient in the registration section with the designated doctor.
- Online consultations are carried out in a polyclinic room that has been designated as a special teleconsultation poly according to a predetermined doctor's schedule.
- In the teleconsultation poly, the following devices are available:
- Computer connected to the Hospital Information System.
- Laptop connected with zoom application.
- The duration of each consultation is a maximum of 15 minutes.
- If the patient or doctor is late in arriving, a shift will be made according to the order and amount of remaining doctor's practice time, and rescheduling for patients who do not have time on that day.
- The PIC will prepare a zoom connection between the patient and the laptop in the teleconsultation poly before starting the consultation between the doctor and the patient.
- One nurse will assist the doctor in carrying out technical consultations in the room.
- The doctor enters the patient's SOAP data in the hospital information system with part O (objective) filled in with "No physical examination was carried out. The patient is doing teleconsultation.”
- Drug prescriptions are given for routine medication or those needed for mild symptoms for a maximum consumption of 7 days.
- If further examination is needed, the patient is advised to come to the EMC Hospital.
- The cashier team will calculate the consultation fee, drug cost, and drug delivery fee and inform the PIC to be delivered to the patient.
- Patients can make payments through the transfer process via the EMC Hospital account number, and send proof of transfer to the PIC.
- Drug prescriptions will be prepared by the pharmacy team according to the procedure.
- The cashier team will contact the delivery service that is used to deliver the medicine to the patient's home.
- The pharmaceutical team hands over the medicine to the delivery service courier.